Contract Representative

Structural Information

Job number:                     10004720

Job title:                             Contract Representative

Job grade:                          OP1

Group/ BU:                       Generic

Division:                             Generic

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To monitor the progress of cable build and maintenance contracts in the Telkom network.

Job Responsibilities

OUTPUT 1
Coordinated Material
SUB-OUTPUTS
Conduct preliminary survey of site
Prepare RFM in accordance with material list
Source material (catalogue and non-catalogue)
Oversee deliveries and quantities
Obtain weigh slip for scrap material
Monitor use and storage of material
Ensure surplus recovered material is returned to point of supply (I/

6 and journal)
RANGE
Catalogue, non-catalogue
Types : ALC, civil, mason, jointing, hauling, transmission
microwave, radio, customer services material
OUTPUT 2
Completed Project/ Contract
SUB-OUTPUTS
Obtain acceptance/compliance certificate
Monitor reinstatements
Final quality control
Submit completions
Initiate final meeting
Arrange final payment
Balance the job (Finalize)
Do the final progress report and final evaluation
Ensure that all wayleaves are returned
Measure up quantities for payment
RANGE
Local, Rates, Head Office

Types: ALC,civil,mason,jointing,hauling,trans,Mic,Radio,Cust Ser Mat
OUTPUT 3
Processed Order
SUB-OUTPUTS
Receive order/instruction
Interpret order/ instruction
Verify technicality with requester
Prioritise instructions
Identify/Group activities
RANGE
Site Book
IE 195
TBI's
Rehabilitation program
Orders
Types: ALC, civil, mason, jointing, hauling, transmission, microwave,
radio, customer services material
OUTPUT 4
Performed Initial Site Visit
SUB-OUTPUTS
Determine executability of task with site visit
Perform quantity survey
Prepare bill of estimated quantities
Compile cost estimate
Initiate all meetings
Inform/notify customers that you will be working in the area
Supply work permits for permanent staff
Take notes of any deviations/variance orders and escalate to higher
levels if necessary
Update record (keeping files)
Issue wayleaves to contractors
RANGE
Types: ALC, civil, mason, jointing, hauling, transmission, microwave,
radio, customer services material
Site Book
IE 195
TBI's
Rehabilitation program
OUTPUT 5
Evaluated/ Monitored Project Progress
SUB-OUTPUTS

Initiate production meeting
Notify residents of work activities
Monitor project on daily basis
Document in site book
Escalate irregularities/variations/discrepancies
Measure work done as per schedule
Monitor overall performance
Compile snag list
Perform inspections on sub sections of project
Investigate customer complaints
Assist Contractors with decision -making and problem -solving
Monitor reinstatements
RANGE
Types: ALC, civil, mason, jointing, hauling, transmission, microwave,
Local, rates, Head Office
radio, customer services material
OUTPUT 6
Verified Access Network Records
SUB-OUTPUTS
Receive and analyse report
Collect information

Perform investigation
Record findings
Submit report to role players
RANGE
All ANO records from DP to Exchange

Core Competencies

FUNCTIONAL KNOWLEDGE
Telkom Procedures; Legal Procedures; Telkom Policies; Project Management; Financial
FUNCTIONAL SKILLS
Interpersonal; Communicating; Negotiation Techniques; Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
Diplomatic; Approachable; Responsible

Certifications

Education

Experience

Additional Information

Outputs (continued)

OUTPUT 7
Completed Documentation
SUB-OUTPUTS
Obtain documentation
Update records
Forward documents to role players
Complete and/or submit documentation
File documentation
RANGE
IE 195
Request for material
Service provider performance evaluation
IE 6
IE 101
Minutes of meetings
Site instructionsSite Book
Quality forms
Inspection forms / Tools / Vehicles
Time sheets
Proof of delivery
Damage reports (IE 151)
Wayleaves
Topographical plans
Schematical plans
Legislation
Contract Law
Specification 325 Version Q
Standard commercial terms and conditions
Bill of estimated quantities
Methods and procedures

OUTPUT 8
Maintained Resources
SUB-OUTPUTS
Inspect resources
Replace and/or Service Resources
RANGE

Equipment
Vehicles
Tools
Material
Test equipment

OUTPUT 9
Established and Maintained Relationships
SUB-OUTPUTS
Receive and analyse request from role players
Determine key role player
Obtain information
Establish professional relationship
Maintain professional relationship
Liaise with role players
RANGE
Contractors/ Site agent
Internal customers
External customers
Local / National authorities
Property owners
Local community

Special Requirements

Physical Requirements

Key Stakeholders