Ops Specialist: Submarine Cable Ops & Ma

Date: 4 Aug 2025

Location: Melkbosstrand, Western Cape, ZA

Company: Company

Structural Information

Job number:                     10007202

Job title:                             Ops Specialist: Submarine Cable Ops & Ma

Job grade:                          S6

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To operate and maintain the installed submarine cable systems according to International standards.

Job Responsibilities

OUTPUT 1
Developed Staff/ Customers
SUB-OUTPUTS
Determine development request / needs and analyze
Compile development material
Provide development
Evaluate development
Provide feedback to role players
RANGE
Operational staff

OUTPUT 2
Coordinated Repairs And Corrective Maintenance
SUB-OUTPUTS
Gather information in event of failure
Recommend course of action and convey information
Set up local or international repair team
Implement relevant plan
Implement agreed power safety regulations
Notify and obtain permission from authorities
Effect cable repair or provide assistance to cable repair ship
Conduct continuous cable integrity testing
Confirm succesful repair of system
Prepare and distribute detailed report
Analyse events and decide on future proactive actions
RANGE
SAT-3
SAFE
All Cable Stations & Cable Depot
AC And DC Power Plant
Standby Power Plant
Engineering Order Wires
SAT-2 Catastrophe Spare Power Feed Equipment
National Network Transmission PDH And SDH Equipment
Digital Cross-Connect
ADM's SAT 2
OUTPUT 3
Implemented Submarine Cable Protection And Awareness
SUB-OUTPUTS
Determine need for submarine cable awareness
Gather relevant information
Plan and design awareness, program and material
Implement awareness programme
Prepare report and circulate
Assess success of awareness programme
RANGE
International cable protection committee
Video surveys
Submarine cable awareness charts
Promotional Items
Exhibitions
Organized groups
Media publications
OUTPUT 4
Maintained Equipment/ Systems/ Performed Routines
SUB-OUTPUTS
Monitor equipment/system performance
Determine maintenance/ TBI activities
Execute maintenance/ TBI activities
Complete relevant administration
Provide report back/ recommendations
Replace and/ or service resources
Provide assistance on request
Update records
RANGE
Types
SAT-3 & SAFE
SAT 2
All Cable Stations & Cable Depot
Standby Power Plant
AC And DC Power Plant
Engineering Order Wires
SAT-2 Catastrophe Spare Power Feed Equipment
National Network Transmission PDH And SDH Equipment
Digital Cross-Connect ADM's
OUTPUT 5
Provided Support
SUB-OUTPUTS
Receive and analyze request
Determine nature of support to be provided
Identify requirements and source spares
Execute support actions/ Escalate
Provide feedback and update records
RANGE
Wireless Technologies
Non-Voice Services/Equipment
Access Technologies
Distribution Frames
CPE Equipment
Types
Inclusive Of Other Cable Stations
SAT-3 & SAFE
SAT 2
All Cable Stations & Cable Depot
Standby Power Plant
AC And DC Power Plant
Engineering Order Wires
SAT-2 Catastrophe Spare Power Feed Equipment
National Network Transmission PDH And SDH Equipment
Digital Cross-Connect
Types
ADM's
OUTPUT 6
Conducted Special Investigations
SUB-OUTPUTS
Receive and analyse request
Determine nature of investigation
Execute investigation
Provide feedback, and update
Implement/ Suggest Solutions
Escalate
RANGE
Types
SAT-3 & SAFE
SAT 2
All Cable Stations & Cable Depot
Standby Power Plant
AC And DC Power Plant
Engineering Order Wires
SAT-2 Catastrophe Spare Power Feed Equipment
National Network Transmission PDH And SDH Equipment
Digital Cross-Connect
ADM's

Core Competencies

FUNCTIONAL KNOWLEDGE
DC Equipment; SAT-2/SAT-3/SAFE Submarine Cable System; Digital Transmission; Test Equipment; Global Communication Network; SAT-2/SAT3/SAFE Submarine Cable Jointing
FUNCTIONAL SKILLS
Communicating; Computer Applications; Organizing Techniques; Decision Making; Problem Solving; Analytical
ATTITUDES/ LEADERSHIP COMPETENCIES
Customer Focus; Dedicated; Accurate; Punctual
 

Certifications

    Education

    • NQF 6: 3 year Diploma/ National Diploma
    • OR NQF 4 (Grade 12)

    Experience

    • 3 Years relevant experience
    • OR 5 years relevant experience

    Additional Information

    Outputs (continued)
    OUTPUT 7
    Restored Services/ Traffic
    SUB-OUTPUTS
    Plan actions
    Transfer traffic onto alternative paths
    Re-configure system if required
    Provide restoration to other cables
    Normalise after completion of repairs
    Coordinate amongst cable stations covering typical failure scenarios
    Submit report
    RANGE
    SAT-3
    SAFE
    SAT 2
    All Cable Stations
    Standby power plant
    AC and DC Power Plant
    Engineering Order Wires
    SAT-2 Catastrophe Spare Power Feed Equipment
    National Network Transmission PDH and SDH Equipment
    Digital Cross-Connect 
    ADM's
    International SAT-2 & SAT-3/SAFE traffic to/from South Africa
    Traffic transitting on submarine systems, managed by Telkom and National
    SAT-2 & SAT-3/SAFE traffic

    OUTPUT 8
    Maintained Network Configuration
    SUB-OUTPUTS
    Receive activation/ deactivation requests
    Activate new circuits
    Create new paths
    Update changes in network topology (upgrades, etc)
    Update changes in protection schemes (ring, path switching), etc.
    Activate, deactivate and change names of circuits
    Perform ring switch on SAFE cable for 10Gb upgrade
    RANGE
    SAT-3
    SAFE
    All Cable Stations
    SAT 2
    Standby power plant
    AC and DC Power Plant
    Engineering Order Wires
    SAT-2 Catastrophe Spare Power Feed Equipment
    National Network Transmission PDH and SDH Equipment
    Digital Cross-Connect ADM's
    OUTPUT 9
    Conducted Quality Assurance
    SUB-OUTPUTS
    Monitor and assess traffic quality Receive and analyse request
    Determine nature of investigation
    Execute investigation
    Provide feedback
    Review processes and procedures regularly  and identify possible improvements
    Analyse all equipment and data logged on management systems and test equipment
    RANGE
    SAT-3
    SAFE
    SAT 2
    All Cable Stations
    Standby power plant
    AC and DC Power Plant
    Engineering Order Wires
    SAT-2 Catastrophe Spare Power Feed Equipment
    National Network Transmission PDH and SDH Equipment
    Digital Cross-Connect ADM's
    OUTPUT 10
    Implemented Telkom's OHS Incident Prevention Plan
    SUB-OUTPUTS
    Receive and analyse request
    Adhere to customized Health and Safety Implementation  plan
    Conduct and perform work in a healthy and safe manner
    Wear and use prescribed protective equipment
    Report hazardous conditions immediately
    Report any job-related injury or illness promptly
    Participate and attend all arranged Health and Safety Awareness programs
    Operate and use Telkom vehicles in a safe manner
    Conduct assigned tasks as stipulated or assigned within the framework of the Telkom Health and Safety Incident Prevention Plan
    RANGE
    Documented PDMS contracts
    Knowledge Review Documentation
    Inspection Reports
    Tool, Vehicle and Environment Inspection Records
    Job Observation Documentation
    Incident Investigation Documentation
    Personal Protective Equipment Records
    Health and Safety Reports
    Absenteeism Records
    Vehicle accident reports and records

    Special Requirements:

    • Ability to speak foreign languages (French, Spanish, Portuguese) is an advantage. 

    Special Requirements

    • Valid Drivers license
    • Ability to work shifts

    Physical Requirements

    • Colour Vision

    Key Stakeholders