Snr Specialist: Mass Market Business Dev

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Date: 18 Jun 2026

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information

Job number:                     10031348

Job title:                             Snr Specialist: Mass Market Business Dev

Job grade:                          S4

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               1-5

Reports to:                        Executive Management

Core Description

Establish a Mass Market sales strategy to align to business plan expectations, in consultation with relevant stakeholders to ensure revenue growth and retention. Lead and manage both existing sales pipeline and the development of new Consumer & Small and Medium Business sales opportunities.

Job Responsibilities

  • Develop new business proposals and presentations that create and nurture opportunities and partnerships
  • Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets
  • Establish a clear sales strategy for the broader Mass Market to drive revenue growth and retention targets, in line with the business plan targets and market share aspirations
  • Actively grow Openserve Mass Market Business portfolio revenue (for both Consumer and SMB) through new market development, extended channel mix, churn management and ARPU growth
  • Manage strategic customer accounts and nurture relationships for the purposes of serving customer requirements and growing account revenue
  • Monitor and evaluate industry trends, customer requirements and technological changes whilst regularly assessing alignment to Openserve business and commercial strategy
  • Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
  • Generate new leads, identify, and influence decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
  • Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals

Core Competencies

Core Functional Knowledge/ Skills

Business Acumen; Financial Management; Consumer and Small & Medium Business; Leadership; Project Management; Strategic Planning, Telecommunication Industry; Openserve Infrastructure; Openserve Policies, Business Plan Formulation; Change Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking

Competencies

Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership

Certifications

  • None

Education

NQF 6: National Diploma/ Advanced Diploma/ Certificate in Marketing/Sales or Business/Commerce

Experience

7 Years relevant experience, of which at least 2 years on management level

Additional Information

Special Requirements

  • Willing to travel
  • Willing to work flexible working hours

Physical Requirements

  • None

Key Stakeholders

  • Openserve customers
  • Network and Technical Operations
  • Business Strategy
  • Legal and Regulatory Services
  • Commercial Operations
  • Marketing
  • Pricing
  • Finance