Ops Specialist: TSI

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Date: 11 Nov 2024

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information

Job number: 10007194

Job title: Ops Specialist: TSI

Job grade: S6

Group/ BU: Generic

Division: Generic

Span of control: 0

Reports to: Management

REM Functional Area: Technical

Core Description

Responsible for analysing technologies and drawing up technology direction strategy documents for approval by the TRF. Responsible for arranging Proof of Concept installations and to advise implementation plans to implement approved technology strategies. To assist on all operations and maintenance aspects of the relevant TSI discipline. Compile and update WI's, methods, P&P related to technologies its evolution and adaptations. Responsible for the specification, testing and evaluation of new equipment hardware, software, etc.

Job Responsibilities

OUTPUT 1
Conducted Research
SUB-OUTPUTS
Gather information
Prioritise objectives
Submit to relevant role players
Determine nature of research objectives
Provide feedback
Consult with role players/ client
Compile research report
RANGE
New/ existing/ obsolete technologies
OUTPUT 2
Developed New Technology/ Service
SUB-OUTPUTS
Identify need/ evaluate request
Liaise with stakeholders
Provide input to Technical Assessment and Technical Service Description
Negotiate specification with Contractor/ Supplier
Liaise with Procurement
Attend new technology training
Type approve Technology
Negotiate and contract scope of delivery/ development
Develop and test/ evaluate
Resolve issues and re-negotiaterelated to scope of delivery
Prepare Technical specification
Manage project
Feedback
RANGE
Network Management
Switching
Routing
Applications And Services
CPE
IP
Transport Technologies
Transmission And Access
Network Power
Enhanced services and its technologies
OUTPUT 3
Maintained/ Upgraded Test Facility
SUB-OUTPUTS
Identify need/ receive instruction
Specify reference systems and associated test equipment
Schedule project
Determine upgrade requirements
Analyze costs
Determine technical aspects/ test methodology
Evaluate additional features, functionality and system stability
Initiate procurement process
Train relevant role players
Provide report
RANGE
Network Management
Switching
Routing
Applications And Services
CPE
IP
Transport Technologies
Transmission And Access
Enhanced services and its technologies
OUTPUT 4
Compiled Policies & Procedures/ Guidelines & Specs/ Work Instructions
SUB-OUTPUTS
Receive request and analyze needs
Confirm need and context
Gather relevant information
Compile policies and procedures/ Work instructions/ Guidelines and specification
Obtain approval
Obtain sign off
Register Work Instructions/ specifications/ Guidelines/ Methods & Procedures
Forward to role players
Review and update Work Instructions/ specifications/ Guidelines methods & Procedures
Provide feedback
RANGE
Network Engineering guidelines
Network planning guidelines
Specifications
Switching Technology
Network Management
Installation And Commissioning Work Instructions
Routing
Network Power
Enhanced Services And ITS Technologies
Applications And Services
CPE
IP
Transport Technologies
Enhanced services and its technologies
OUTPUT 5
Introduced and Integrated Service/ Technology
SUB-OUTPUTS
Determine requirements
Schedule project
Research technical aspects
Prepare interoperability test list
Execute interoperability tests
Liaise with role players
Deploy pilot/ trial/ first office application (FOA) system
Identify operational problems
Solve operational problems
Document test results
Prepare FOA report
Prepare Operational Work Instructions
Prepare Installation Work Instructions
Prepare Engineering guideline
Prepare planning guideline
Manage project
RANGE
Network Management
Switching
Routing
Network Power
Applications And Services
CPE
IP
Transport Technologies
Transmission
Access
Enhanced services and its technologies

Core Competencies

FUNCTIONAL KNOWLEDGE
Technical; Telephone Network; Project Management; Suppliers; Technology; Communication Plant; Communication Systems; Communication Technology
FUNCTIONAL SKILLS
Communicating; Interpersonal; Planning; Analytical; Project Management; Decision Making
ATTITUDES/ LEADERSHIP COMPETENCIES
Customer Focus; Decisive; Dedicated; Innovative; Assertive; Team Player; Flexible

Certifications

Education

NQF 6: 3 year Diploma/ National Diploma

Experience

3 Years relevant experience

Additional Information

Outputs (continued)

OUTPUT 6
Managed Project
SUB-OUTPUTS
Monitor project progress
Manage deliverables/ resources
Review progress/ project plan
Take corrective actions if necessary
RANGE
New projects
Existing projects
Special projects
Business Cases

OUTPUT 7
Evaluated Technology/ Service Application
SUB-OUTPUTS
Determine exact evaluation scope
Liaise with stakeholders
Prepare evaluation/ test list
Research and determine evaluation impact
Share research results with stakeholders
Schedule project
Lead project
Perform evaluation
Conduct issue resolution meetings with developer/ contractor
Co-ordinate implementation of corrections
Perform re-evaluation and regression testing
Document and present evaluation results
Feedback
RANGE
Network Management
Transmission And Access
Intelligent Network
Subrate Broadband, OSS
IP
Network Power
CPE
Switching
Routing
Transport Technologies
Applications And Services
Enhanced services and its technologies
OUTPUT 8
Researched Solutions
SUB-OUTPUTS
Determine need, liaise with stakeholders
Schedule research effort
Conduct research
Document and present results
Follow up
Feedback
RANGE
Network Management
Switching
Routing
Applications And Services
CPE
IP
Transport Technologies
Transmission And Access
Network Power
Enhanced services and its technologies
OUTPUT 9
Provided Consultation
SUB-OUTPUTS
Determine exact need
Liaise with stakeholders
Execute investigation
Formulate and present possible solutions
Compile and distribute reports
Follow up on high level technical support
Provide feedback
RANGE
Technical
Trouble shooting
Minor modifications
Minor software patches
Enhanced services and its technologies
OUTPUT 10
Performed Sourcing Activities
SUB-OUTPUTS
Prepare technical specifications
Update technical specification
Attend sourcing committee meetings
Ensure alignment
Assure integration
Compile and issue request for information (RFI)
Evaluate RFI
RANGE
Applications and services
CPE
Routing
Network Management
Switching
Network Power
Enhanced Services And ITS Technologies
IP
Subrate Broadband, OSS
OUTPUT 11
Selected and Assessed Technologies
SUB-OUTPUTS
Identify scan
Compile reports
Compile technology strategies and policies
Obtain approval
Monitor implementation
RANGE
Switching and protocol technologies
Applications and services
CPE
Enhanced services and its technologies
Routing
Network Power
Network Management
IP
Subrate Broadband, OSS
OUTPUT 12
Formulated Strategic Direction
SUB-OUTPUTS
Scan New Technology Landscape
Draft Telkom Technology Policy
Draft Technology Strategy
Draft Technology upgrade Strategy
Input to Business Plan
RANGE
Technology Awareness Document (TAD)
Telkom Technology Direction (TTD)
Technology Application Potential (TAP)
Approval to Proceed with Technology (APT)
OUTPUT 13
Performed Standardization Bodies Activities
SUB-OUTPUTS
Attend and influence relevant standardization body activities
Monitor progress of standardization activities
Monitor standards activities
Compile report
Distribute report
RANGE
Standardization and Regulatory Bodies
Forums