Ops Specialist: Revenue Management

Structural Information

Job number:                     10021018

Job title:                             Ops Specialist: Revenue Management

Job grade:                          S6

Group/ BU:                       CSB

Division:                             CSB Finances

Span of control:               0

Reports to:                        Management

REM Functional Area:    Finance

Core Description

Responsible to assist in the compilation of business plans, Revenue dashboard report, General Ledger mapping from product development till revenue is recognised in SAP, and to set up/ manage budgets and forecasts for all revenue streams. Monitor and analyse the revenue for products and services to the lowest level, provide support to customers and process queries within set SLA's. Prepare dashboard reports on a daily/ weekly/ monthly basis to track customer (subscriber) behaviour. Also responsible for providing management with information that will enable them to make informed decisions. WASP management process.

Job Responsibilities

Compiled Reports
Receive request for report or identify need for report
Collect information
Analyze Information
Provide recommendation

Compile report
Validate report
Distribute report to relevant role players
RANGE
Financial
Review Reports
Progress Reports
Dashboard Report (Revenue vs. COS, Deferred Income, Commitments act)
Subscription
Processed Queries
Receive and analyze query
Investigate query
Gather information
Solve query
Feedback on query
RANGE
Policies and procedures
All Revenue Streams
WASP, Dealer, PINless etc.

Refund Process
Managed Information Integrity
Obtain information
Analyse information
Recommend corrective action
Compile documentation
Distribute documentation
RANGE
Financial
All Revenue Streams
Assisted with Compilation of Budgets/ Projections
Obtain and analyse operational plan/ results/ budget guidelines
Obtain/ validate/ process projection information
Process data received from management
RANGE

Technical
Revenue Budget (According to Product Categories)
Revenue Forecasts
Tracked Revenue
Gather relevant information and provide variance analysis
Forward to role players
Attend meetings, provide solutions
Maintain tracking schedules
Perform Reconciliations
Develop and update Working Instructions
Ensure Billing
RANGE
SMS
Interconnection revenues
Postpaid (Voice and data)
Subscriptions (Incl Handset/ SIM card revenue)
Prepaid (Data and Voice)
WASP Management

Request reports
WASP Communication
Forward to role players
Maintain tracking schedules
RANGE
Records
Revenue Share

Core Competencies

Knowledge

WASP; PINless; SAP System; Products; Computer Software; Billing Systems; Revenue Management

Skills

Self Starter; Analytical; Computer Applications; Problem Solving; Business Acumen

Certifications

Education

Experience

Additional Information

Qualifications & Experience:

• Qualification must be a Financial (CMA or FI) 3 year Degree/ Diploma.
• Experience must be in Revenue or Accounting management.

Special Requirements

Physical Requirements

Key Stakeholders