Ops Specialist: Business Case Management

Structural Information

Job number:                     10023091

Job title:                             Ops Specialist: Business Case Management

Job grade:                          S6

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Support

Core Description

The management and coordination of multi-disciplinary projects/ business cases, as well as projects which require special coordination, varying from short to long term.

Job Responsibilities

OUTPUT 1
Compiled Project Plan
SUB-OUTPUTS
Receive request and analyze
Determine scope of project
Compile objectives and strategies

Compile resource plan
Evaluate project costing
Validate project existence and expenditure
Compile draft project plan
Liaise with role players
Compile final project plan
Obtain authorisation
Distribute project plan
RANGE
New Projects
Special projects
All Business areas in NCO
Network and Re-engineering
OUTPUT 2
Compiled Business Cases
SUB-OUTPUTS
Receive/ identify requirements
Obtain/ analyse information
Consolidate information
Compile/ submit business case
Obtain approval

Provide feedback
RANGE
Capital
OPEX
Technical validation
OUTPUT 3
Managed Business Case
SUB-OUTPUTS
Monitor project progress
Manage placing of orders, capturing of GRN#/POD's and payment of invoices
Compile and manage spend plan
Manage capital finance efficiencies
Manage deliverables/ resources
Review progress
Take corrective action if necessary
Obtain project approval according to business case criteria
RANGE
New projects
Existing projects
Special projects
Business Cases

OUTPUT 4
Established and Maintained Relationship
SUB-OUTPUTS
Determine key role players
Obtain information on key role players
Establish relationships
Provide Customer Care
Maintain relationships
Ad-hoc training co-ordination
RANGE
Internal
Meetings
Capital Allocation and Management Team
Telkom Related Projects
National
International
OUTPUT 5
Compiled Reports
SUB-OUTPUTS
Receive and analyze request for report or identify need for report

Obtain information
Analyze Information
Make corrections
Forward report
RANGE
Ad-hoc reports
Specific reports
OUTPUT 6
Completed Project
SUB-OUTPUTS
Commission/ Decommission project
Acceptance testing - co-ordination/ new equipment
Conduct customer implementation review and sign off
Complete documentation/ records
Perform financial reconciliation on project
Capitalization of project
Initiate and ensure payment process
Perform project review cost
Archive project
RANGE
OPEX

Capital
Contingencies
Maintenance
Customer specific
Product specific
Network and Re-engineering
OUTPUT 7
Process Correspondence
SUB-OUTPUTS
Identify and analyse need or Receive request/ determine need
Obtain information
Compile procedure and guideline
Obtain approval
Process information
Obtain authorization and forward correspondence
RANGE
Documentation:
Letters
Faxes
Forms
Electronic:

E-mail
Telephone
Validation
Evaluation

Core Competencies

FUNCTIONAL KNOWLEDGE
Computer Software; Financial Management; IT Infrastructure; Project Management; Project risk management; Technical Equipment; Telkom Infrastructure
FUNCTIONAL SKILLS
Analytical; Budgeting; Interpersonal; Negotiation Techniques; Planning; Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
Customer Focus; Diligence; Initiative; Integrity; Practical; Reliable

Certifications

Education

Experience

Additional Information

Experience:

• Ex-/ Current Telkom Full Time Bursars and internship candidates will be exempted from the 3 years of experience requirements but must have a minimum of 12 months of relevant experience.

Special Requirements

Physical Requirements

Key Stakeholders