System Analyst: Statistics (NFS)

Structural Information

Job number:                     10004987

Job title:                             System Analyst: Statistics (NFS)

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Support

Core Description

To provide and analyse regional statistics in order to support and maintain management's operational decisions in the region.

Job Responsibilities

OUTPUT 1
Compiled Statistics
SUB-OUTPUTS

Monitor environment
Gather statistical information
Compile statistics
Develop situational analysis
Forward statistics and analysis
Liaise with management
RANGE
Delay Cause Codes (DCC)
License Agreement Related
- Faults Cleared
- Orders Completed
- Line Growth
- Repeated Faults
Fault rate
Regional / National business Targets
- MTTI
- MTTR
- Installations
- Outstanding faults
Bucket Management
Productivity (OD 154)
NFF/RWT/CWL
Rehab (hotspots)

TBI
OUTPUT 2
Maintained Statistical Data Base
SUB-OUTPUTS
Update database
Improve format of data base
React on requirements from customer
Monitor database to identify suspect data
Rectify suspect data
RANGE
Internal (regional) database
OUTPUT 3
Evaluated Data Integrity
SUB-OUTPUTS
Co-ordinate negotiated matters
Report irregularities
Take action in co-operation with applicable role players
Manage process
Correct irregularities

RANGE
Warehouse
Appropriate Company Database
Essbase
Opdis
MIS
OUTPUT 4
Evaluated New Systems
SUB-OUTPUTS
Participate in re-engineering process
Determine technical requirements
Participate in Business area analysis
Identify future needs
Integrate variables
Participate in compilation of specification
Test new system
Implement new system
RANGE
Guineas
Interconnect
Metrical

Internal (regional) database
OUTPUT 5
Compiled Specifications
SUB-OUTPUTS
Identify need/manage system
Implement specification output
Monitor specification output
Liaise with role players
Investigate current resources/needs
Determine feasibility and options
Determine additional resources
Compile specification
Forward to IT Systems Control
Liaise with programmers
Test specification output
RANGE
New statistical requirements
Statistics
OUTPUT 6
Provided Reports

SUB-OUTPUTS
Monitor environment
Identify opportunity
Gather information
Prepare and process data
Forecast where necessary
Execute calculations
Compile situational analysis report
Liaise with customers / Respite request
RANGE
Delay Cause Codes (DCC)
License Agreement Related
- Faults Cleared
- Orders Completed
- Repeated Faults
Regional / National business Targets
- MTTI
- MTTR
- Installations
- Outstanding faults
Bucket Management
Productivity (OD 154)

NFF/RWT/CWL
Rehab (hotspots)
TBI
- Line Growth

Core Competencies

FUNCTIONAL KNOWLEDGE
Telkom Policies; Telecommunication; Statistics
FUNCTIONAL SKILLS
Presentation Techniques; Interpersonal; Analytical; Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
Open Mindedness; Accurate; Initiative; Responsible

Certifications

Education

Experience

Additional Information

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 2 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

Physical Requirements

Key Stakeholders