Tech Officer: Network Engineer

Structural Information

Job number:                     10029242

Job title:                             Tech Officer: Network Engineer

Job grade:                          OP1

Group/ BU:                       CSB

Division:                             Telkom Business & Home Solutions

Span of control:               0

Reports to:                        Ops Management

REM Functional Area:    Technical

Core Description

Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with SMB's standards, as well as supervising direct reports.

Job Responsibilities

Designing specifications for larger complex networks and communication systems
- Manage change, constantly reviewing design and responding to optimisation changes
- Monitor and control the network to ensure its day to day stability
- Manage problems and assist with support functions
- Contribute to the research and assessment of new technologies as well as customer needs
- Monitor service levels and contribute to the development of standards and specifications
- Test systems and keep records of technical details on network design, implementation plans and capital projects

- Support users and support staff
- Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
- Provide network administration and support
- Integrate systems
Range
Larger complex networks and communication systems

Core Competencies

FUNCTIONAL KNOWLEDGE
Good Understanding Of Process, Procedures And Work Instructions; ITIL Principles; In-Depth Knowledge Of Networks And Communications Systems And Technology
FUNCTIONAL SKILLS
Decision Making
ATTITUDES/ LEADERSHIP COMPETENCIES
Adopting Practical Approaches; Articulating Information; Checking Things; Documenting Facts; Embracing Change; Examining Information; Following Procedures; Making Decisions; Managing Tasks; Meeting Timescales; Producing Output; Upholding Standards; Team Working

Certifications

Education

Experience

Additional Information

Special Requirements

Physical Requirements

Key Stakeholders