Ops Specialist: Pricing & Deals

Structural Information

Job number:                     10028057

Job title:                             Ops Specialist: Pricing & Deals

Job grade:                          S6

Group/ BU:                       CSB

Division:                             CSB Finances

Span of control:               0

Reports to:                        Management

REM Functional Area:    Support

Core Description

Assist and maintain system pricing and deals across Telkom Business Units. Insert and maintain system pricing and deals for the channel on production systems. Ensure effective communication, implementation and support for new procedures, products, methods, and initiatives by compiling document solutions, interfacing with vendors and development teams. Product monthly reports on pricing and deals. Be a point of contact to assist with issues and queries. Ensure collaboration between external parties, Device Lifecycle Management, and Products Development/ Management.

Job Responsibilities

OUTPUT 1
Compiled Statistics
SUB-OUTPUTS
Receive and analyze request
Gather information
Analyze Information
Liaise with all relevant role-players

Compile document
Distribute document
RANGE
Management
Statistical
Impact
Progress Reports
Methods & Procedures
OUTPUT 2
Provided Support
SUB-OUTPUTS
Receive and analyze request
Gather information
Analyze Information
Liaise with all relevant role-players
Feedback to role player
Compile document
Distribute document
Inform role players
Process request
Implement solution

Update information
RANGE
Projects
Policies
Procedures
Systems
Products/ Services
Campaigns
Stock
Supplier related queries
OUTPUT 3
Coordinated Projects
SUB-OUTPUTS
Gather information
Compile master plan/ charter
Coordinate actions
Monitor/ track progress
Liaise with role players
RANGE
Business decisions
Test work

Business cases
Ad hoc projects
OUTPUT 4
Reporting
SUB-OUTPUTS
Obtain & provide progress reports
Provide progress reports
Manage and approve scope changes
Facilitate IT process
Implement project and pricing
Monitor progress/ reschedule
RANGE
Pricing system
Deals pricing
OUTPUT 5
Broadsheet Marketing and Campaigns
SUB-OUTPUTS
Categorize products
Ensure correct pricing of deals are loaded
Ensure correct device is loaded against deal

Upload deals on time
RANGE
SAP
OMS
ARIA

Core Competencies

FUNCTIONAL KNOWLEDGE
Computer Software; Customer Needs; System; Project Management; Telkom Products & Services; Telkom Policies & Procedures; Relationship & Stakeholder Management
FUNCTIONAL SKILLS
Analytical; Computer Applications; Communicating; Information Management; Planning; Problem Solving; Conflict Management; Time Management

Certifications

Education

Experience

Additional Information

Experience:

• Experience in the Telkom Retail/ Customer Service environment.

Special Requirements

Physical Requirements

Key Stakeholders