Ops Specialist: IT Business Analysis

Structural Information

Job number:                     10006804

Job title:                             Ops Specialist: IT Business Analysis

Job grade:                          S6

Group/ BU:                       CSB

Division:                             Digital & Information

Span of control:               0

Reports to:                        Management

REM Functional Area:    IT

Core Description

To take high-level business plans, ideas or requirements, and translate them into concrete high-level specifications, and scoping documents, for small to medium projects. The specifications produced will describe how the solution integrates with both the business processes and products, and the existing IT infrastructure. It will be required that Telkom's solutioning process is followed, and that Telkom's standard documentation is used.

Job Responsibilities

Compiled Project Scope
Identify information sources
Research existing applicable components
Conduct scoping workshop
Develop conceptual entity model
Develop conceptual process model
Establish scope consensus
Confirm workshop results

Compile high-level scoping report
Obtain sign-off for high-level scoping report
RANGE
Telkom projects
Standard For Gate 1 Scope Document
Preliminary Scope & Definition Iterations Methodology
Standard For User Report
Standard For BAA Completion Report
Compiled High Level Business Model
Conduct high-level business model workshops
Estimate processes frequencies
Compile high-level business model
Establish high-level business model consensus
Confirm workshop results
Perform gap analysis
Define entities, sub-entities and possible attributes
Define relationships
Merge applicable entities
Define & decompose processes
Compile processes dependency diagrams
Compile high-level functional model
RANGE
Telkom business areas
Standard For Gate 2 High-Level Specification
Standard For User Report
Standard For BAA Completion Report
Current System Analysis Report
Tested Stability
Conduct high-level stability testing workshop
Identify probability of business changes
Analyze impact of identified business changes
Build resilience into high-level business model
Validate high-level business model
Establish high-level stability consensus

Compile high-level stability report
Refine high-level business model
Confirm workshop results
RANGE
As per Compiled High Level Business Model output
Compiled High Level Business Analysis Report
Validate high-level business model against scope
Refine high-level business model
Conduct review workshop
Review high-level business model with business
Establish workshop consensus
Confirm workshop results
Compile high-level business area analysis completion report
Obtain sign-off for high-level business area analysis completion report

RANGE
As per Compiled High Level Business Model output
Compiled Business Case
Split business area into sub business areas
Compile business case
Obtain sign-off for business case
Determine scope per sub business area
Coordinate with business system architecture
Compile sub business area scoping reports
Obtain sign-off for sub business area scoping reports
Analyze process benefits

Prioritize sub business areas
Compile cost benefit analysis
Compile risk analysis
RANGE
Telkom business areas
Standard For Feasibility Study Report
Performed High Level Feasibility Study
Compile RFI's/RFP's/RFB's
Distribute RFI's/RFP's/RFB's
Compile evaluation criteria for RFI's/RFP's/RFB's
Evaluate RFI's/RFP's/RFB's
Evaluate in-house solution alternatives
Conduct high-level feasibility workshop
Establish selection consensus
Compile high-level feasibility study report
Obtain sign-off for high-level feasibility study report
RANGE
As per Compiled High Level Business Model output
Provided Solution Support
Assist in detailed business area analysis
Assist in prototyping
Compile system test plan
Compile/assist in compiling user manual
Conduct/assist in training
Verify testing
Validate project deliverables against specifications
RANGE
Telkom solutions
Communicate With Project Team On Results Of High-Level Analysis
Transfer Specific Project Knowledge To Project Manager
Assist With Gate 3 Of The Solutioning Process

Core Competencies

FUNCTIONAL KNOWLEDGE
Telkom Strategy; IT Infrastructure; Technical Equipment; Solution Processes; Business Management; IT Strategy
FUNCTIONAL SKILLS
Interviewing & Listening; Facilitation; Observational; Analytical; Writing; Organizational & Time Management; Teamwork; Relationship-building; Negotiating; Modelling; Requirements Management; Change Management; Reporting

Certifications

Education

Experience

Additional Information

Experience:

• Preferably IT-related.

Special Requirements:

• Able to communicate effectively with senior and junior levels within the organisation.

Special Requirements

Physical Requirements

Key Stakeholders