Functional Specialist Administrator: Comms and Sustainability

Structural Information

Job number:                     10031679

Job title:                             Functional Specialist Administrator: Comms and Sustainability

Job grade:                          S5

Group/ BU:                       Generic

Division:                             Generic

Span of control:               0-5

Reports to:                        Top Management

Core Description

Provides administrative, coordination, and content support to the Corporate Communication and Sustainability Executives. The role ensures the smooth execution of communication campaigns, sustainability reporting processes, stakeholder engagement, and departmental operations. This is a key support role, ideal for a highly organised, detail-oriented professional with an interest in corporate citizenship, ESG (Environmental, Social, and Governance), and strategic communications.

Job Responsibilities

Administrative & Operational Support:

• Provide day-to-day administrative support to the Corporate Communication and Sustainability Executive, including scheduling meetings, preparing agendas, taking minutes, and managing team calendars.
• Assist with procurement processes, supplier engagement, invoice tracking, and budget monitoring for departmental projects.
• Maintain and organise documentation, databases, and content libraries.

Communication Support:

• Assist in drafting, editing, and distributing internal and external communication materials including newsletters, social media posts, website updates, press releases, and executive messages.
• Coordinate logistics for events, campaigns, or public engagements, ensuring timely delivery of communication materials.
• Support internal communication initiatives that promote Organisational culture, ethics, and values.
• Sustainability Support:
• Assist in data collection, tracking, and consolidation for sustainability/ESG reports and initiatives.
• Coordinate stakeholder inputs for sustainability reports and support the development of presentations and briefing documents.
• Help monitor sustainability trends, stakeholder expectations, and emerging regulatory requirements.

Reporting & Monitoring:

• Track progress of campaigns, initiatives, and projects, and compile reports for internal use or management review.
• Maintain metrics on communication reach, engagement, and sustainability milestones or KPIs.

Core Competencies

Functional Knowledge:
Project Management; Products; Administration; Financial Management; Communication; Computer Software; Technology proficiency; HR & Finance systems & processes
Functional Skills:
Planning & organising; communication (written & verbal); Networking; Organizing skills & techniques, Problem Solving; Analysing; Detail-oriented; Proactive; Creative; Time and calendar management; Stakeholder management; Research and data analysis
Competencies (Behaviour):
Business Orientated; Decisive; Dedicated; Accurate; Responsible; Assertive; Integrity; Initiative; Diplomacy; Adaptability; Cultural and Ethical Awareness

Certifications

Education

Experience

Additional Information

Qualifications and experience:

• Degree/ Diploma, preferably in Office Management, Business Administration, Project Management, or a related field.

Special Requirements:

• Strong interpersonal skills and the ability to build and maintain relationships.
• Strong organisational and time management skills
• High attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to handle confidential information with discretion
• Stakeholder coordination and multitasking abilities
• Passion for sustainability and corporate responsibility
• Willing to work overtime, including evenings & weekend
• Willing to sign confidentiality agreement and Business Code of Ethics. Experience must be in a high-level support environment.
• Excellent organizational and time-management skills. Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Ability to multitask and prioritize effectively.
• High level of discretion and confidentiality.

Special Requirements

Physical Requirements

Key Stakeholders

• Group Exco
• Chief Office Support
• Other Chief's Executive Assistants
• Relevant operational role players