From a note of appreciation to a Gala Dinner for two with the CEO and an overseas holiday, we reward our employees with much grandeur!
Level 1 – Appreciation
Level 1 is recognition that is specific to a service organisation and focuses on appreciation. The practical effect is that each service organisation should design and implement a recognition programme that is:
Level 2 – Spotlight award
Individual actions, desired competencies and behaviours (input) that contribute towards achieving the organisation’s objectives should be recognised and when appropriate, rewarded. For Spotlight awards, a maximum cash award of up to R6 000 may be directly paid to an employee or team based on the magnitude of the achievement.
Level 3 – Business unit awards
Each business unit will have a platform for recognising outstanding achievements onan annual basis. The recognition will be given in public to ensure maximum impact and ongoing motivation, and the function should be hosted by the Head of the business unit (Chief Officer or Managing Director).
Level 4 – Group awards
This is the ultimate recognition level and the Group Chief Executive Officer hosts a prestigious recognition function, known as the “Leading Lights”. The Leading Lights function is a high-profile, annual programme for the whole Company, and celebrates the contributions made by individuals or teams. Recognition is an overseas trip without monetary awards.